Depending on the location of your business, you may be charged a Value Added Tax (VAT) on your monthly invoice.
If your business is based in the UK, there will be a standard 20% VAT added to your campaign spend. You can reclaim this tax at the end of the year by adding a VAT number upon signing up.
If your business is based in the European Union, but not part of the United Kingdom, you can prevent being taxed by adding in a VAT number when creating your first campaign. Note that omitting a VAT number upon set-up means that you will be charged the standard rate of your billing country.
At any time, feel free to reach out to firstname.lastname@example.org you believe you may have been charged incorrectly and our helpful team will be happy to assist.